Privacy Policy
Last updated: 2025
At Swankiri Exclusive Farm Resort ("Swankiri", "we", "us"), protecting your privacy matters to us. This policy explains what information we collect through swankiri.com and our booking and inquiry channels, how we use it, and the choices you have. It applies to our website and to any inquiries or reservations you make with us directly.
Information We Collect
We gather the details you choose to share with us, along with a small amount of technical data that is generated automatically as you browse the site.
Information you provide
If you send an inquiry through our contact form, email us, or call to book a room, we may receive your name, email address, phone number, and message content, and — for reservations — your stay dates, room preference, and any requests you share with us.
Information collected automatically
As with most websites, our site may record basic technical data such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. This helps us keep the site running smoothly and understand how visitors use it.
We do not request payment card details through this website. If payment information is required to confirm a booking, we will arrange it with you directly.
How We Use Your Information
We use the information we collect for the following purposes:
- Answering your inquiries and messages
- Arranging, confirming, and managing your reservation and stay
- Sending you details about seasonal activities, tours, and the resort when you ask us to
- Running, maintaining, and improving our website and guest experience
- Meeting the legal, accounting, and safety obligations that apply to us
We never sell your personal information.
Cookies
Our site uses cookies and similar technologies to keep your browsing experience smooth. Cookies are small files stored on your device that help the site remember your preferences and understand how pages are used. You can accept or decline cookies through the banner shown on the site, and you can also clear or block cookies in your browser settings. If you disable cookies, some parts of the site may not work as intended.
Third Parties
We may work with trusted service providers to help us run the website and communicate with you — for example, website hosting, email, and analytics providers. These providers only receive the information needed to perform their service and are expected to protect it. We may also share information where required by law, or where necessary to protect the rights, safety, and property of our guests, staff, or resort.
Our site may link to other websites, such as social media pages or recommended local attractions; we are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Data Retention
We retain personal information only for as long as it is needed for the purposes described above — for example, to manage your reservation, respond to your inquiry, or meet legal and accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Your Rights
You may contact us at any time to ask what personal information we hold about you, to request a correction, or to ask us to delete information that we are not required to keep. You can also ask us to stop sending you updates. To make a request, please use the contact details below. We will respond within a reasonable time and may need to verify your identity before acting on your request.
If you have questions about this Privacy Policy or how your information is handled, please reach out to us:
Swankiri Exclusive Farm Resort, 27/4, Tambon Pong Yaeng, Chiang Mai, Chang Wat Chiang Mai 50180, Thailand
Email: [email protected]
Phone: +66 (0) 88-5577-626 or +66 (0) 88-5577-636
We may update this policy from time to time to reflect changes in our practices or the law. The latest version will always be posted on this page.
Your trust is important to us. If you have any questions about how we handle your information, or if you would like to exercise your privacy rights, our team is happy to help. Simply reach out using the contact details above and we will assist you promptly.